PayLink Direct

Simple payment plans for Auto + Home.

PayLink Direct is your interest-free payment plan provider for vehicle and home service contracts. Access your account, make a payment, or get help from our customer service team.

Need help with your account?Our customer service team is available Monday–Friday, 8:30am–5:00pm CST.
800-839-7940Email Customer Service
Who is PayLink Direct?

A straightforward way to manage your payment plan.

Established in 2006, PayLink Direct works with dealer groups, service contract marketers and customers across the United States and Canada to provide affordable monthly payment plans for vehicle and home service contracts.

Built around the customer experience.

Our experienced staff is available to help with account questions, payment options and locating the right service-contract contact when you need assistance.

2006Established
500K+Customers served
U.S. + CanadaMarkets served

Learn more about PayLink Direct →

Common tasks

Get where you need to go.

MyPayLinkDirect.com keeps the essentials easy to find: secure account access, payments, customer service and answers to common questions.

ACCOUNT

Manage your account

View account information and update billing information through your secure online account.

Account Login ↗
PAYMENTS

Make a payment

Make a secure payment online any time through PayLink Direct's payment site.

Make a Payment ↗
HELP

Questions?

Find quick answers in our FAQs or contact Customer Service for account assistance.

View FAQs →
Secure online access

Ready to manage your account?

Log in to your account or go directly to the secure payment experience.

FAQs

Quick answers.

These are a few of the questions customers ask most often. Visit the FAQ page for the full list.

Can I manage my PayLink Direct account online?
Yes. Using your billing account number or policy number, you can view account information and make payments online.
How can I make a payment?
Pay online 24/7, use our automated phone system by calling Customer Service and selecting option 9, or mail a check or money order with your billing account number.
Who do I contact about a claim?
For a claim, contact the coverage administrator listed on your service contract or account information. If you cannot locate the contact, our Customer Service team can help point you in the right direction.
How do I update my payment information?
Log in to your account and choose the Update Billing option, or contact Customer Service for assistance.

View all FAQs →