Contact Us

We’re here to help with your PayLink Direct account.

Have your account or policy number ready and choose the contact option that works best for you.

CALL CUSTOMER SERVICE800-839-7940
HOURSMon–Fri, 8:30am–5:00pm CST
Send us a message

How can we help?

Complete the form below and our customer service team will follow up. Please do not include credit card or bank account information.

Or call 800-839-7940
Questions about a claim?

PayLink Direct is your payment plan provider. Claims are handled by the claims administrator associated with your Auto or Home service contract. If you need help locating that information, Customer Service can assist.