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Who Is PayLink Direct?

PayLink Direct is your interest-free payment plan provider for your vehicle and home service contract.

PayLink Direct was established in 2006 and has originated over $9.7B since then. Did you know we process over 4M payments annually? With that type of volume, we have experienced staff to assist you with any questions on your account, including payment options in the event of unforeseen financial difficulty.

PayLink Direct works with thousands of dealer groups and service contract marketers across the United States and Canada to provide an affordable monthly payment plan so your vehicle or home has coverage from the high costs of repairs.

Although PayLink Direct is your payment plan provider, in the event of a claim, you will need to reach out to the claims administrator associated with your account. You can find this information on your service contract or online account. Don’t worry if you are not able to locate this information, one of our customer service representatives can assist you with information on whom to contact.

Congratulations on your service contract purchase and the peace-of-mind a service contract provides. If you have any questions, please call us Monday through Friday 8:30am to 5:00pm central standard time at 1-800-839-7940, and one of our friendly representatives will be happy to assist you. Or, you can always email us at and one of our friendly representatives will get back to you.

We make it easy to protect your vehicle, home and your wallet!


$ Billion in Vehicle Service Contract Finance Products